Kundenbetreuung im Außendienst (m/w/d)
Core
Field customer service and account management for a catering company supplying schools and institutions with meals.
Role type
Field Customer Service Representative
Builds
Daily meal deliveries and service for schools and institutions
Domain
Food service / Catering
Deliverable
client delivery
Required skills
Customer relationship management, On-site visit planning, Order coordination, Complaint handling, Equipment assessment, Training on food safety procedures
Preferred skills
None stated
Technologies
None stated
Responsibilities
Visit existing customers personally to maintain relationships and gather feedback, Coordinate daily and weekly orders with the internal service team, Handle customer complaints and negotiate solutions, Train customers on food safety procedures (Cook-&-Chill, regeneration), Assess customer needs for additional equipment
Seniority
Entry-level / Individual Contributor