Control Tower Specialist RDS (m/w/d) Euskirchen
Core
Central point of contact for national and international key accounts, overseeing the supply chain and ensuring adherence to agreed SOP standards.
Role type
Senior operational logistics specialist (key account management)
Builds
Daily customer service, claim and damage handling, customs clearance, and proactive shipment tracking for key accounts.
Domain
Logistics / Supply Chain Management
Deliverable
client delivery
Required skills
Key account management, supply chain monitoring, order intake control, customs clearance, KPI reporting, MS Office
Preferred skills
Land transport experience, additional foreign language
Responsibilities
Act as single point of entry for key accounts, monitor supply chain status, control order intake and defined work processes, handle daily customer service including claims and damage processing, perform customs clearance, create and prepare KPIs, reports, and analyses.
