IT Client & Workplace Support Specialist (m/w/d)
Core
Support users throughout the lifecycle of their IT workstations, from consultation and ordering to installation, configuration, data migration, and decommissioning.
Role type
IT Client & Workplace Support Specialist
Builds
Client and workstation environments including hardware, software, backup/restore, encryption, PKI, and local infrastructure.
Domain
IT Services / Workplace Support
Required skills
Client administration, hardware/software troubleshooting, Windows OS management, Microsoft environment experience, network infrastructure basics, backup and restore processes, encryption solutions, PKI management, printer system support, log analysis and monitoring.
Preferred skills
Experience in First Level Support, Workplace Support, or Service Desk, knowledge of firewall and network administration, storage infrastructure, hardware integration, and IT solution implementation.
Technologies
Windows, Microsoft Teams, Teams Phone, Teams Meeting Rooms, Network Management Systems (NMS), PKI, Encryption tools.
Responsibilities
Handle service and incident tickets, perform hardware and software installations and updates, manage backup and restore processes, support communication and collaboration tools, assist with moves and cabling, maintain local IT infrastructure.
Seniority
Mid-level, hands-on IC