Mitarbeiter Service- und Sales-Koordination (m/w/d)
Core
Managing order intake, processing, and technical inquiry routing for CNC automation products.
Role type
Service and Sales Coordination
Builds
CNC control systems, drive units, servomotors, spindle motors, and software tools
Domain
Industrial Automation / Manufacturing
Required skills
ERP systems (e.g., SAP), MS Office, analytical thinking, process understanding, structured work, self-motivation, cross-functional thinking, German and English communication
Preferred skills
Experience in sales internal service, customer service, service administration, or order management
Responsibilities
Order intake and processing, technical inquiry routing, process optimization, order and repair tracking with escalation management, cost estimate creation for services and spare parts, special transport coordination, accounts receivable management, technical cost estimate review, invoicing and billing control