Sachbearbeiter:in Kraftfahrt Schadenmanagement (m/w/d)
Core
Handle and settle motor vehicle insurance claims (collision and comprehensive) via phone and written communication, coordinating with repair shops and managing claim reserves and recoveries.
Role type
Claims adjuster (motor vehicle)
Builds
Settled claims and resolved customer issues
Domain
Insurance / Motor vehicle damage
Deliverable
client delivery
Required skills
Motor vehicle damage expertise, claim intake and assessment, customer consultation, partner coordination, reserve calculation, recovery management
Preferred skills
Negotiation skills, commercial mindset, teamwork, decision-making
Responsibilities
Record and assess reported motor vehicle claims, consult with customers and third parties, communicate with partner workshops, finalize claim settlements including payments or denials, calculate and monitor claim reserves, evaluate and execute recovery measures.
Seniority
Entry to Mid-level, operational IC