Systemadministrator SaaS Services (m/w/d)
Core
Administration and further development of a Document Management System (DMS) for a client.
Role type
System Administrator (SaaS Services)
Builds
Document Management System (DMS)
Domain
IT Services / Document Management
Required skills
DMS/ECM experience, IT system administration, technical troubleshooting, incident management, documentation
Preferred skills
Doxis4 or Doxis ICA knowledge, stakeholder collaboration
Responsibilities
Manage users, roles, and permissions in the DMS; Expand, develop, and administer the DMS; Monitor system availability and performance; Monitor and maintain connected interfaces; Install and set up the DMS; Resolve technical errors; Analyze, handle, and solve incidents, service requests, and problem cases; Collaborate with business departments and external service providers; Create and maintain operational, support, and system documentation