Kundensupport (m/w/d) im Bankensektor - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
Handling customer inquiries via phone and email, monitoring transaction data, and managing a specific customer portfolio for a securities trading client.
Role type
Customer Support Specialist (Securities Trading)
Builds
Customer service interactions and transaction data management for a securities trading firm
Domain
Banking and Financial Services
Deliverable
client delivery
Required skills
Customer service, transaction data monitoring, customer relationship management, documentation
Preferred skills
Securities trading knowledge, tax law knowledge
Technologies
Internal IT systems
Responsibilities
Handling written and telephone customer inquiries, verifying and monitoring transaction data, maintaining customer relationships, documenting customer contacts
Seniority
Entry-level to Mid-level