IT-Support-Mitarbeiter (m/w/d)
Hybrid
Core
Provide IT support by handling tickets, assisting users on-site and remotely, installing/configuring computers and software, diagnosing hardware/software issues, supporting IT rollouts, and training employees on IT topics and security.
Role type
IT support technician
Builds
IT services and user workstations
Domain
IT infrastructure and helpdesk
Required skills
IT support, troubleshooting, Windows Server, Active Directory, user training, hardware/software installation
Preferred skills
structured work approach, motivation
Technologies
Windows Server, Active Directory
Responsibilities
Handle IT tickets, assist users on-site and remotely, install and configure computers and software, diagnose and resolve hardware and software issues, support IT rollouts and new implementations, train employees on IT topics and security