IT-Prozessmanager (m/w/d)
Core
Translating business requirements into IT and process solutions, managing IT projects, and providing first-level support to drive digital transformation.
Role type
IT Process Manager
Builds
IT solutions and process improvements for a client
Domain
IT Operations / Digital Transformation
Required skills
Requirements management, First-level IT support, Project management, Stakeholder communication, Analytical problem solving
Preferred skills
M365 environment expertise, MS Azure experience
Technologies
M365, MS Azure
Responsibilities
Translate business requirements into IT and process solutions, Provide first-level support and troubleshoot issues, Coordinate with service providers and business units, Lead and execute IT projects, Collaborate with IT partners on infrastructure, client, and ERP topics, Ensure transparency of IT performance and costs
Seniority
Mid-level, hands-on IC