Kundenbetreuer Netz Erneuerbare Energien (m/w/d)
Hybrid
Core
Handling complex billing and payment processes for renewable energy producers via phone and email.
Role type
Customer service representative (billing & accounts)
Builds
Timely invoicing and payment processing for renewable energy feed-in customers
Domain
Energy / Renewable Energy
Required skills
Complex process handling, MS Office proficiency, Digital working methods, Communication
Preferred skills
Team player, Willingness to develop
Responsibilities
Process completion for complex customer service cases, Timely and correct billing of all feed-in customers, Contacting feed-in customers for invoice verification and payment, Plausibility check and payment of incoming invoices according to EnWG and EEG