Sozialversicherungsfachangestellte (m/w/d) Kundenberatung
Hybrid
Core
Providing customer service and administrative support for social insurance clients, handling claims, and maintaining data quality.
Role type
Social Insurance Specialist (Customer Service)
Builds
Administrative processes for social insurance clients
Domain
Social Insurance / Public Administration
Deliverable
dashboards & analysis
Required skills
Claims processing, Data management, MS Office, Customer service, Process improvement
Responsibilities
Consulting and supporting insured persons on various matters, Examining and processing applications, Communicating with insured persons, service providers, and internal departments, Maintaining master data and ensuring data quality in the system, Supporting the development of customer-oriented administrative processes