Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
Managing order processing, quote creation, and customer service for existing clients in an industrial environment.
Role type
Sales Operations Specialist (Order Processing)
Builds
Order fulfillment and customer account management for industrial clients
Domain
Industrial sales and operations (Chemicals, Gases, Pharma, Production)
Deliverable
product features
Required skills
Order processing, quote management, customer service, data administration, cross-functional collaboration
Preferred skills
Background in chemical, technical, or natural sciences, experience in industrial environments
Technologies
CRM systems, ERP systems, communication tools
Responsibilities
Create and follow up on quotes for existing clients via phone and email, Coordinate and process order workflows, Handle complaints and support existing customers, Maintain master data, prices, and terms, Collaborate closely with outside sales and technical departments