IT Allrounder (m/w/d)
Core
IT support role covering infrastructure, user assistance, and system stability for a company in Mannheim.
Role type
IT generalist (Level 1-2 support)
Builds
IT infrastructure and user support services
Domain
IT Services / Enterprise Infrastructure
Required skills
IT infrastructure administration, network administration, incident management, solution documentation, user training, project support
Preferred skills
ITIL certification, application system experience
Technologies
ITIL, application systems, network infrastructure
Responsibilities
Handle and resolve hardware and software incidents, develop and document solutions, consult departments on new IT measures, create training materials, administer and monitor IT systems and networks, support IT project planning and implementation