Sachbearbeiter Forderungsmanagement (m/w/d)
Core
Monitoring payment inflows, booking payments, resolving discrepancies, and managing debt collection processes for a utility/telecom customer.
Role type
Accounts receivable specialist (debt collection)
Builds
Payment reconciliation and collection workflows for a municipal utility/telecom provider
Domain
Utilities / Telecommunications / Accounts Receivable
Required skills
Accounts receivable management, payment reconciliation, debt collection, account management, Excel proficiency, numerical analysis
Preferred skills
Experience in billing or accounts payable, experience with direct debit reversals
Responsibilities
Monitor payment inflows, assign and book payment entries, clarify discrepancies, execute collection procedures up to external agency handover, process direct debit reversals and refunds, coordinate with customer service for dispute cases, review and block customer accounts for card misuse
Seniority
Entry-level to Mid-level, operational IC