Anwendungsberater - Buchhaltung / Kita-Software (m/w/d)
Core
Provide customer support and consulting for KRZ.Kita software, focusing on accounting and billing processes for churches, diaconal, and charitable organizations.
Role type
Application Consultant (Accounting/Kindergarten Software)
Builds
KRZ.Kita software solutions for religious and charitable entities
Domain
Non-profit sector (Church, Diacony, Caritas) + Accounting/IT
Deliverable
client delivery
Required skills
Accounting knowledge, German (fluent), MS Office, customer service, analytical thinking, independent work
Preferred skills
Kindergarten sector experience, kindergarten billing knowledge, pedagogical experience, travel readiness
Responsibilities
Support customers via phone, TeamViewer, and ticket system; Answer technical and accounting questions; Analyze problems and provide solutions; Conduct product training on-site and online; Collaborate with colleagues to improve customer service
Seniority
Mid-level, hands-on IC