Customer Service Agent Telefonie (m/w/d)
Core
Handling inbound service calls for a financial company, advising customers on bank and credit card products, and supporting digital processes.
Role type
Customer Service Agent (Inbound)
Builds
Customer support interactions for a financial institution
Domain
Financial Services
Deliverable
client delivery
Required skills
Inbound call handling, customer advisory, digital process support, communication, teamwork, flexibility
Preferred skills
Call center experience, banking background
Technologies
Digital media