Service Communication Specialist (m/w/d)
Core
First point of contact for customer inquiries, handling calls and emails to provide solutions and information about products and services.
Role type
Customer service specialist (call center)
Builds
Customer support interactions and service delivery
Domain
Staffing and recruitment industry
Deliverable
client delivery
Required skills
Communication, empathy, service orientation, MS Office, CRM systems, documentation, cross-departmental collaboration
Preferred skills
Commercial training or prior customer service experience, patience, reliability, stress management
Technologies
MS Office, CRM systems