Vertriebsinnendienst Konzernkunden (w/m/d)
Core
Service-oriented internal sales support for major corporate clients in the wholesale industry, coordinating sales processes and ensuring optimal customer care alongside the outside sales team.
Role type
Internal sales operations specialist (wholesale)
Builds
Sales processes and customer relationships for corporate clients
Domain
Wholesale / B2B sales
Required skills
Customer relationship management, proposal creation and calculation, tender and contract request handling, internal stakeholder coordination, order processing, data management, reporting, outside sales support
Preferred skills
ERP or CRM system experience
Responsibilities
Customer care and consultation in daily operations, creation and tracking of quotations, support with tenders and contract requests, coordination of customer issues with internal departments, processing of orders and sales projects, maintenance of customer master data and contract information, creation of evaluations and reports, support of the outside sales team in customer development, ensuring high customer satisfaction, participation in sales optimization projects
Seniority
Mid-level, hands-on IC