Fachberater für die Fachabteilung Studio (m/w/d)
Core
Advise customers on producing, recording, and synthesizers in-store and via hotline, while processing orders and inquiries.
Role type
Entry-level studio equipment specialist
Builds
Customer support and order fulfillment for music production gear
Domain
Music equipment retail and technical support
Deliverable
product features
Required skills
Recording and producing knowledge (software and hardware), synthesizer expertise, PC and office applications proficiency, English communication
Preferred skills
Passion for music production, willingness to learn, customer service orientation (via careerplan.io/jobs/12288-4957124953-S-fachberater-fur-die-fachabteilung-studio-mwd-at-thomann-gmbh)
Responsibilities
Advise customers on producing, recording, and synthesizers; Process customer orders; Handle emails, chats, and phone inquiries; Manage assigned product area
Seniority
Entry-level