Quereinsteiger (m/w/d) im (Banken-) Kundenservice in der Finanzbranche - hybrides Arbeiten (Remote &
Core
Support bank advisors with administrative tasks and provide comprehensive customer consultation on all financial matters.
Role type
Customer service specialist (banking)
Builds
Customer support and administrative assistance for bank advisors
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer consultation, administrative support, digital tool usage, process optimization, cross-departmental collaboration
Preferred skills
Practical experience in relevant area, learning agility, strong communication skills, service orientation, flexibility, affinity for digital applications
Responsibilities
Support bank advisors with administrative tasks, Provide comprehensive customer consultation on financial matters, Identify consultation needs and refer to specialist departments, Use digital tools to support customer consultation, Collaborate with other departments, Contribute to process optimization and quality assurance