Mitarbeiter Vertriebsservice (m/w/d)
Core
Support the sales organization in daily operations, accompany customer projects, and ensure professional customer care.
Role type
Sales Service Associate
Builds
Customer projects and sales documentation
Domain
Manufacturing / Sales Operations
Deliverable
client delivery
Required skills
Customer inquiry handling, Offer and order document creation, Sales daily operations support, Cross-functional collaboration (Procurement, Logistics, Production), Delivery coordination, Customer relationship management, Data management, Trade fair preparation, Complaint management
Preferred skills
ERP/CRM system experience, MS Office proficiency
Responsibilities
Handle incoming customer inquiries, Create and process offers and order documents, Support sales department in daily business, Coordinate delivery schedules, Manage existing customer relationships, Assist in trade fair preparations, Handle complaints, Participate in special sales projects