Senior Application Support Engineer (m/w/d)
Core
Operate and evolve central systems including a product configurator, CRM system, and their interfaces.
Role type
Senior Application Support Engineer
Builds
Stable operation and expansion of product configurator and CRM systems
Domain
Enterprise software, CRM, Cloud (Azure)
Required skills
Java, SQL, Cloud technologies (Azure), Incident/Service/Change/Problem management, Agile methods (SCRUM/Kanban)
Preferred skills
None stated
Technologies
Java, SQL, Azure, ServiceNow
Responsibilities
Operate and evolve central systems including product configurator and CRM; Implement technical solutions and ensure quality through testing, bug fixing, and monitoring; Manage requirements and solutions with Business Analysts and Product Owners; Handle incidents, service requests, and vendor management per ITIL standards; Drive digitalization projects for sales processes using agile methods.
Seniority
Senior, hands-on IC
