Sachbearbeiter (m/w/d) Innendienst / Vertrieb
Core
Managing the entire order processing workflow from quote creation to invoicing, coordinating with sales and customers, and ensuring timely delivery execution for media technology products.
Role type
Sales Operations Specialist (Order Processing)
Builds
Order fulfillment and customer service processes for ADVANTouch, eQ Lift Systems, and mP Height Systems
Domain
Media technology manufacturing and distribution
Required skills
Order processing, quote preparation, customer consultation, sales data analysis, ERP system usage, Microsoft Office proficiency
Preferred skills
Technical understanding, proactive communication, customer acquisition support, sales KPI monitoring
Responsibilities
Create quotes in coordination with outside sales, process orders from receipt to invoicing, analyze tender documents, consult and support customers via phone, email, and occasional on-site visits, coordinate deliveries and appointments, prepare and accompany customer meetings, collaborate with outside sales to develop existing and new customer relationships, monitor sales KPIs and derive corrective actions