Consultant - IT Service / Change Control / Prozessmanagement (m/w/d)
Core
Consultant optimizing customers' Application Lifecycle Management processes, primarily using SAP Solution Manager 7.2, and managing change control.
Role type
Senior IC IT Service & Process Management Consultant
Builds
Optimized IT process solutions and change management frameworks for SAP customers
Domain
IT Service Management / SAP
Required skills
Application Lifecycle Management, SAP Solution Manager 7.2, ITIL standards, ABAP/4 or ABAP OO, project management, change management, test planning and coordination
Preferred skills
International customer experience, travel readiness
Technologies
SAP Solution Manager 7.2, ABAP/4, ABAP OO
Responsibilities
Advise customers on optimizing Application Lifecycle Management processes, analyze existing IT processes according to ITIL standards, implement technical adjustments in SAP Solution Manager, lead partial projects from planning to Go-Live, support the Change Management process on-site, plan and coordinate test phases
Seniority
Senior, hands-on IC