Cloud Service Manager (m/w/d)
On-site
Core
End-to-End management of external Cloud Service providers (Azure, Microsoft 365, SaaS), ensuring service quality, cost control, and contract compliance.
Role type
Senior Cloud Service Manager (Service Delivery)
Builds
Managed cloud service operations and provider performance for business units
Domain
IT Service Management / Cloud Operations
Required skills
Microsoft Azure, Microsoft 365, SaaS, ITIL, Service Provider Management, SLA/KPI Management, Contract Negotiation, Budget Control
Preferred skills
None stated
Technologies
Microsoft Azure, Microsoft 365, SaaS
Responsibilities
Manage external service providers and SLAs, ensure service quality and compliance, control costs and budgets, oversee service transition to operations, conduct service reviews, collaborate with security and architecture teams.
Seniority
Senior, hands-on IC
