Technischer Qualitäts- und Reklamationsmanager (m/w/d)
Core
Central coordination and technical evaluation of customer, supplier, and internal complaints for Safety-by-Wire systems, driving root cause analysis and corrective actions.
Role type
Technical Quality and Claims Manager
Builds
Safety-by-Wire central control units (NX NextMotion) for land, water, and air applications
Domain
Automotive / Safety-by-Wire / Quality Engineering
Required skills
Technical understanding of mechanical, electrical, and electronic components, structured problem analysis, 8D reporting, ISO 9001/IATF 16949/VDA/ISO 26262 knowledge, technical documentation interpretation, cross-functional coordination
Preferred skills
FMEA, Ishikawa, 5-Why methodologies, audit coordination, process improvement
Technologies
NX NextMotion, ISO 9001, IATF 16949, VDA, ISO 26262
Responsibilities
Coordinate structured root cause analyses with development, production, and suppliers; Evaluate criticality of complaints and initiate immediate containment measures; Create and track 8D reports and quality evidence; Verify effectiveness of implemented corrective actions; Conduct technical communication with customers and suppliers regarding component failures; Analyze impact of defects on existing systems; Develop and improve inspection plans and quality documents; Support incoming, in-process, and outgoing quality checks; Participate in customer and supplier audits.
Seniority
Mid-Senior, hands-on IC