Mitarbeiter (d/m/w) für das Bürgerbüro
Core
Administrative support for citizens at the city hall, handling residency registrations, document issuance, and official certificates.
Role type
Administrative Assistant (Citizen Services)
Builds
Administrative processes and official documents for city residents
Domain
Public Administration / Municipal Services
Required skills
Residency law knowledge, Passport law knowledge, MS Office, German language (C1), Document handling, Data privacy compliance
Preferred skills
Knowledge of residency and passport regulations, Citizen orientation, Team orientation, Performance readiness, Conflict resolution, Saturday work availability
Technologies
MS Office
Responsibilities
Processing all residency-related procedures, Accepting applications for identity documents, Issuing investigation authorization certificates and fishing licenses, Certifying documents, Accepting applications for criminal record certificates and trade register extracts
Seniority
Entry-level, Administrative Staff