Manager:in – IT-Supplier Management (m/w/d)
Core
Managing and optimizing IT supplier relationships, contracts, SLAs, and lifecycle for a cooperative financial group.
Role type
Manager, IT Supplier Management
Builds
IT service delivery and procurement processes
Domain
Financial services / IT Operations
Required skills
IT supplier management, IT governance, contract management, SLA management, lifecycle management, stakeholder management, risk management, project management, regulatory compliance
Preferred skills
Third-party risk management, ITIL, PMO experience, banking/consulting background, DORA regulation knowledge
Technologies
ITIL, DORA
Responsibilities
Develop standards for contract, SLA, and lifecycle management; Collaborate with internal and external stakeholders to identify optimization opportunities; Manage IT services considering cost, quality, and compliance; Act as interface between business units, controlling, IT delivery, and IT governance; Promote transparency, efficiency, and strategic development of IT supplier management.