Manager, Infrastructure (Endpoint Engineering)
Core
Manage enterprise desktop, mobile device, and conference room A/V environments for a global clinical research organization.
Role type
Senior IC infrastructure manager (endpoint engineering)
Builds
Enterprise desktop and mobile device environments, A/V conference room capabilities
Domain
Healthcare / Clinical Research / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and performance management, Endpoint management strategy, Global procurement and budgeting, OS deployment and golden image creation, Scripting (PowerShell/VBScript), Networking fundamentals, MDM and MAM solutions, Active Directory and Group Policy, Azure AD integration, Incident management (Tier III)
Preferred skills
Project management experience, Knowledge of Tanium, Experience with Microsoft Intune and Autopilot, Familiarity with JAMF
Technologies
Microsoft Intune, Microsoft 365, Azure, Tanium, Active Directory, Group Policy, JAMF, PowerShell, VBScript
Responsibilities
Manage people, processes, budgets, and associate development; Provide technical leadership on Endpoint Management; Manage global purchasing and forecasting of workstations; Recommend and implement desktop architecture improvements; Develop and maintain golden images for virtual and physical desktops; Manage OS deployment and client software configuration; Oversee A/V capabilities and mobile device fleet management; Plan and monitor hardware/software asset compliance.
Seniority
Manager, hands-on IC
