Support Engineer (m/w/d) in Direktvermittlung
Core
Provide technical support and resolve issues for clients using automated material flow and logistics systems.
Role type
System Support Engineer
Builds
Automated material flow and logistics systems (robotic solutions, automated storage and picking systems)
Domain
Intralogistics Automation
Deliverable
client delivery
Required skills
Linux OS (Redhat/CentOS), Database programming, Java programming, Electrical troubleshooting, Mechanical troubleshooting, Problem-solving, Customer communication, Self-learning
Preferred skills
Progress/Oracle, Bosch Rexroth drives/PLC, Siemens S7 Tiaportal, Allen Bradley Logix
Responsibilities
Answer customer emails, open and close customer cases, report recurring product errors, contact specialists to resolve cases, visit customers and participate in projects
Seniority
Mid-level (4-5 years experience)
