Support Engineer (m/w/d) in Direktvermittlung
Core
Provide technical support and resolve issues for clients using automated material flow systems, including robotic solutions and fully automated storage and picking systems.
Role type
System Support Engineer
Builds
Automated material flow solutions (modular robotics, storage, and picking systems)
Domain
Intralogistics automation
Deliverable
client delivery
Required skills
Linux OS (Redhat/CentOS), database programming, Java programming, electrical/mechanical troubleshooting, customer case management, self-directed learning
Preferred skills
Progress/Oracle, Bosch Rexroth drives/PLC, Siemens S7 TiaPortal, Allen Bradley Logix
Responsibilities
Answer customer emails, open and close customer cases, report recurring product defects, contact specialists to resolve ongoing cases, visit customers and participate in customer projects
Seniority
Mid-level (4-5 years experience)