Sachbearbeiter Gesundheitswesen & Kundenservice (gn)
Core
Administrative and customer service role supporting patients, insurance companies, and internal departments in the healthcare sector, managing claims, prescriptions, and inquiries.
Role type
Healthcare administrative specialist (customer service)
Builds
Administrative processes and customer support for healthcare claims and services
Domain
Healthcare / Insurance Administration
Deliverable
client delivery
Required skills
MS Office, prescription management, claims processing, data entry, internal training, administrative support
Preferred skills
Prior experience in insurance billing or healthcare, structured work style, empathy
Technologies
MS Office
Responsibilities
Support customers and insurance companies with claims applications and approvals, manage prescription processing, serve as the first point of contact for customer inquiries, maintain master data and billing information in systems, conduct internal training sessions, assist other departments with administrative tasks