Medical Support Specialist 24/7 (m/w/d)
Core
Coordinate patient care and medical devices (LifeVest) for patients and relatives in critical situations, ensuring optimal support and documentation throughout the care process.
Role type
Medical Support Specialist (24/7)
Builds
Patient care coordination and device management services
Domain
Healthcare / Medical Technology
Deliverable
client delivery
Required skills
Patient care coordination, medical device management, process documentation, cross-functional collaboration, MS Office proficiency
Preferred skills
Empathy, patience, technical interest, hands-on mentality, structured work approach
Responsibilities
Serve as the first point of contact for patients and relatives regarding LifeVest inquiries, coordinate device pickup and external appointments, guide patients through the care process after defibrillation, document all procedures, optimize internal processes
Seniority
Individual Contributor