CareerPlan

Versicherungssachbearbeiter Komposit im Innendienst (gn)

Köln, NORDRHEIN_WESTFALENRemoteFull-time€32k–€40k2026-10-28 → 2026-11-11
Hybrid

Core

Handling complex customer inquiries and claims for property, liability, accident, and auto insurance (composite insurance) via phone and written communication.

Role type

Senior claims processing specialist (composite insurance)

Builds

Customer service interactions and insurance claim resolutions

Domain

Insurance / Financial Services

Deliverable

client delivery

Required skills

Composite insurance expertise, complex case analysis, contract interpretation, process optimization, system proficiency

Preferred skills

Customer contact experience, technical affinity, flexibility

Responsibilities

Process complex customer inquiries for various insurance types, handle written and phone requests independently, verify and document complex business transactions, provide qualified information on existing and closed insurance contracts, contribute to internal process optimization

Seniority

Mid-level, hands-on IC