Fachspezialist Vertragsmanagement im Versicherungswesen (m/w/d)
Core
Support private customers with insurance contract questions, process individual contract changes, and communicate with sales partners to ensure high customer satisfaction.
Role type
Insurance contract specialist (customer service)
Builds
Insurance policies and contract modifications for private clients
Domain
Insurance
Deliverable
client delivery
Required skills
Insurance and finance training, customer consultation, contract modification, multi-channel communication (phone/chat), sales partner coordination
Preferred skills
Commercial training with insurance experience, empathy, complex case analysis, digital communication tools
Responsibilities
Answer customer questions about insurance contracts, process individual contract changes, handle incoming customer requests independently, communicate with sales partners, ensure high service quality