CareerPlan

Versicherungskaufmann Vertragsservice & Kundenbetreuung (m/w/d)

Düsseldorf, NORDRHEIN_WESTFALENRemoteFull-time€37k–€46k2026-10-28 → 2026-11-12
Hybrid

Core

Handling customer inquiries, processing insurance contracts, and providing advisory services to clients and brokers via phone and written communication.

Role type

Insurance contract service and customer support specialist

Builds

Insurance policies and customer service solutions

Domain

Insurance

Deliverable

client delivery

Required skills

Insurance contract processing, customer advisory, data management, MS Office, structured work

Preferred skills

English or Dutch language skills

Responsibilities

Answering customer and broker inquiries via phone, processing insurance applications and generating policy documents, managing master data in systems, handling returned payments, supporting team process optimization