Serviceberater Filialgeschäft & Kundenbetreuung (m/w/d)
Core
First point of contact for customers in branch banking, handling service requests, cash transactions, and coordinating appointments.
Role type
Customer service advisor (branch banking)
Builds
Customer service operations and appointment scheduling for bank branches
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Customer service, cash handling, appointment coordination, telephone support, PC skills
Preferred skills
Sales experience, team collaboration, flexibility for multiple locations
Responsibilities
Handle service and cash transactions, greet and assist existing and new customers, process customer orders, answer questions about banking services, coordinate and schedule consultation appointments, handle telephone inquiries, support various branch locations flexibly, prepare and process service tasks for advisors
Seniority
Entry-level to Mid-level