Sachbearbeiter Mahnwesen & Forderungsmanagement (m/w/d)
Core
Managing the entire dunning and collection process to secure open receivables through out-of-court and court procedures.
Role type
Collection specialist (dunning & receivables management)
Builds
Dunning processes and enforcement measures for open receivables
Domain
Legal & Financial Services
Deliverable
client delivery
Required skills
dunning process management, legal enforcement procedures, customer communication, payment agreement negotiation, insolvency claim handling, data documentation, process research
Preferred skills
commercial training background, experience in out-of-court or court dunning, MS Office proficiency, DATEV proficiency, German language fluency
Technologies
DATEV, MS Office
Responsibilities
Coordinate out-of-court and court dunning processes, monitor open receivables and initiate measures, communicate with customers in arrears and external partners, conduct payment agreements and reminders, support legal enforcement and insolvency filings, manage deadlines and documentation, research relevant facts, optimize dunning processes
Seniority
Mid-level, hands-on IC