Business Analyst
Core
Business Analyst supporting business operations, strategy execution, capacity planning, and workforce capability management through data analysis and reporting.
Role type
Senior Business Analyst (Operations & Workforce Planning)
Builds
Operational dashboards, capacity views, strategic insights, and training programs
Domain
IT Services / Professional Services Operations
Deliverable
dashboards & analysis
Required skills
Business operations governance, performance reporting, capacity planning, workforce capability planning, data analysis, stakeholder coordination, Microsoft Excel, Power BI, AI/automation tools
Preferred skills
Technology services delivery knowledge, advanced Power BI, generative AI use cases
Technologies
Microsoft Excel, Power BI, Power Query, Power Automate, Microsoft Copilot
Responsibilities
Support operational reviews, scorecards, and KPI tracking; translate leadership priorities into operating plans; analyze workforce capacity and skills supply; coordinate role-based learning and training programs; develop management dashboards and executive narratives; apply AI/automation to improve reporting and decision support.
Seniority
Senior, hands-on IC
