CareerPlan

Network Operational Resident Engineer

Grand Rapids, Michigan, USRemoteFull-time2026-11-06 → 2026-11-10
Remote

Core

Provide proactive and reactive technical support for large-scale enterprise networking environments, ensuring stability, performance, and security while acting as a trusted technical advisor.

Role type

Senior IC Network Operations Engineer (SD-WAN/Wireless)

Builds

Mist-managed WAN Edge and SSR-based SD-WAN solutions, Juniper SRX security platforms, and Mist Wireless environments

Domain

Enterprise Networking, SD-WAN, Wireless

Required skills

Mist WAN Assurance, Session Smart Router (SSR), Juniper SRX, SD-WAN architecture, Mist Wireless, Marvis Virtual Network Assistant, BGP, OSPF, TCP/IP, VLANs, DHCP, DNS, NAT, VPN/IPsec

Preferred skills

Mist Wired Assurance, Juniper EX switching, customer-facing engineering experience

Technologies

Mist, Juniper, SD-WAN, Marvis

Responsibilities

Design, deploy, configure, operate, and troubleshoot WAN Edge and SSR-based SD-WAN solutions; Configure and troubleshoot Juniper SRX platforms for routing and security; Support Mist Wireless environments including configuration and optimization; Use Marvis and Mist insights to identify and resolve connectivity and performance issues; Troubleshoot complex multi-domain network issues across WAN, SD-WAN, and wireless; Analyze network behavior to identify root causes and recommend improvements; Provide technical guidance and mentoring to customer teams; Maintain technical documentation and operational procedures.

Seniority

Senior, hands-on IC