HPC Service Delivery Consultant
Core
Support customer sysadmin and HPE hardware teams in daily High-Performance Computing (HPC) operations to ensure availability, stability, and performance.
Role type
Senior HPC Service Delivery Consultant (Technical)
Builds
HPC solutions involving compute, networking, storage, and job schedulers for enterprise customers
Domain
High-Performance Computing (HPC) / Enterprise IT Infrastructure
Required skills
Linux system administration, HPC core technologies (compute, networking, storage, job schedulers), HA clusters, Parallel filesystems (Lustre, GPFS), High-speed networks (Infiniband, OmniPath), DevOps tools (Ansible, Puppet, Bash, Python), Containerization (Docker, Kubernetes), Monitoring tools (Prometheus, Grafana)
Preferred skills
Big Data databases (Elastic/OpenSearch), Red Hat distribution management, Third-party vendor interaction (AMD, Intel, Nvidia)
Technologies
Linux, Red Hat, Lustre, GPFS, Infiniband, OmniPath, Slingshot, Ansible, Git, Puppet, Bash, Python, Docker, Kubernetes, Prometheus, Grafana, Elastic, OpenSearch
Responsibilities
Qualify, analyze, and troubleshoot HPC incidents with autonomy; Increase autonomy of hardware teams for repairs; Collaborate with L3 support and engineering; Interact with third-party vendors; Manage customer relationships and communication
Seniority
Senior, hands-on IC
