Operations & Service Delivery Lead
Core
Leading operational and service delivery support functions including project governance, cost control, business reporting, and resource planning for a complex Defence and Aerospace environment.
Role type
Senior Operations & Service Delivery Lead
Builds
Operational excellence and service delivery outcomes for Defence and Aerospace clients
Domain
Defence and Aerospace
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Project governance, cost control, workforce planning, resource allocation, capacity management, project analysis, team leadership, stakeholder management
Preferred skills
PMP, PRINCE2, APMP, Agile Project Management, Lean Six Sigma, Planisware, MS Project, SAP, Oracle, SharePoint, Power BI
Responsibilities
Lead Project Controllers and oversee project governance, scheduling and reporting; Drive project performance monitoring, forecasting, cost control and portfolio reporting; Lead workforce planning, resource allocation and capacity management; Provide project and operational analysis to support business planning; Partner with customers, stakeholders and project teams; Identify and implement continuous improvement initiatives
Seniority
Senior, hands-on IC with team leadership
