Merchant Operations Analyst
Core
Turn merchant data into insight and deliver a large-scale platform migration across the UK while safeguarding data accuracy.
Role type
Senior IC merchant operations analyst (payments/fintech)
Builds
A large-scale platform migration for employee benefits redemption
Domain
Fintech / Employee benefits / Payments
Required skills
Merchant relationship management, SQL, BI tools (Power BI/Tableau/Looker), data gap analysis, stakeholder management, data quality assurance, project delivery
Preferred skills
CRM platforms, complex multi-stakeholder environments
Technologies
SQL, Power BI, Tableau, Looker
Responsibilities
Lead regular merchant meetings and drive decisions; Process merchant price changes end-to-end; Own key data workstreams in the merchant migration programme; Lead gap analysis of merchant data; Improve merchant profile quality; Act as lead contact for platform integration; Serve as first point of contact for merchant platform queries; Analyse merchant performance data and build reporting
Seniority
Senior, hands-on IC
