Teamleitung psychosoziale Beratung (m/w/d)
Core
Leading a psychosocial counseling team to provide rapid, professional support to clients in challenging personal, professional, and family situations via multiple channels (face-to-face, video, phone, chat).
Role type
Senior Team Lead, Psychosocial Counseling
Builds
EAP (Employee Assistance Programs) and mental health support services for corporate clients
Domain
Mental Health / Human Resources / Corporate Wellness
Deliverable
client delivery
Required skills
Leadership, process optimization, resource management, crisis intervention, group intervention, short-term counseling, enterprise thinking
Preferred skills
Webinar/training facilitation, crisis and group intervention expertise
Technologies
Video conferencing, Telephony, Chat platforms
Responsibilities
Lead and steer a team of psychologists, psychotherapists, and psychosocial counselors; Organize and optimize processes and workflows; Plan and coordinate external and crisis deployments; Conduct short-term counseling sessions; Serve as the expert backup for the on-call service.