Senior Coach/Counsellor
Core
Conduct telephone intakes and guide complex coaching and counselling trajectories to help clients resolve personal and work-related issues, aiming to strengthen their well-being and functioning.
Role type
Senior IC coach/counsellor
Builds
Client well-being and functional improvement
Domain
Mental health / Social work
Deliverable
client delivery
Required skills
telephone intake, complex case management, referral networking, mentoring, team consultation, chat support, daily/weekly meeting participation
Preferred skills
multiple therapeutic methods, evidence-based interventions (CBT, MBCT), expertise in burn-out/stress/trauma/neurodiversity, cross-cultural competence, corporate experience
Technologies
none stated
Responsibilities
conduct telephone intakes, guide coaching/counselling sessions (online/phone/face-to-face), perform telephone services, manage cases and advise on referrals, provide collegial consultation and mentoring, participate in chatbox support, attend daily and weekly team meetings
Seniority
Senior, hands-on IC
