Mitarbeiter (m/w/d) für den Vertriebsinnendienst
Core
Sales operations specialist handling order processing, quote generation, and customer support for trade and private clients in the concrete paving industry.
Role type
Sales Operations Specialist (Order Processing & Customer Service)
Builds
Sales orders, quotes, and customer service solutions for concrete paving products
Domain
Construction materials / Concrete paving
Required skills
Order processing, quote creation, customer service, CRM usage, data analysis, stakeholder coordination
Preferred skills
Salesforce, SAP, concrete product knowledge, event support
Technologies
Salesforce, SAP, Microsoft Office
Responsibilities
Consult and support trade and private customers, process orders from inquiry to delivery, create and follow up on quotes, coordinate internal processes, support external sales team with events and product training, handle complaints and after-sales service, maintain customer data, create customer analyses.
Seniority
Mid-level, hands-on IC