Sachbearbeiter / Kaufmännischer Mitarbeiter (m/w/d) im Kundendienst für Großküchentechnik
Core
Administrative support for customer service in large-scale kitchen technology, handling inquiries, claims, and order processing.
Role type
Administrative Customer Service Specialist
Builds
Customer service workflows, order documentation, and service dispatch coordination
Domain
Commercial kitchen equipment / Hospitality industry
Deliverable
dashboards & analysis
Required skills
MS Office, ERP/Warenwirtschaftssysteme, claim management, order processing, customer communication
Preferred skills
Technical service background, project coordination
Technologies
MS Office, Warenwirtschaftssysteme
Responsibilities
Handle technical inquiries and complaints, process claims and warranty claims, create quotes and invoices, support service technician scheduling
Seniority
Entry-level, administrative IC