Operational Excellence Program Manager
Core
Design, deploy, and manage Operational Excellence programs to drive productivity, process optimization, and organizational effectiveness aligned with business objectives.
Role type
Senior IC Operational Excellence Program Manager
Builds
Operational Excellence frameworks, governance processes, metrics, dashboards, and KPIs
Domain
Corporate Operations / Business Transformation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program management, Project management, Cross-functional leadership, Process improvement, Stakeholder management, Business case development, Change management, Risk management, Data analysis, Strategic thinking
Preferred skills
Lean Six Sigma, Kaizen, Value Stream Mapping, Quality management, Continuous improvement methodologies
Technologies
Lean, Six Sigma, Kaizen, Value Stream Mapping
Responsibilities
Develop and manage Operational Excellence programs; Establish program governance and review cadences; Drive cross-functional execution for process and workflow improvements; Measure realized business value; Communicate program status to leadership; Partner with Engineering, Operations, and Business teams to institutionalize prevention-focused practices.
Seniority
Senior, hands-on IC