Senior Premium Network Support Engineer – ClearPass & Wireless
Core
Provide expert-level technical support for HPE Aruba ClearPass, AirWave, Central On-Prem, and Enterprise wireless WLAN product groups, focusing on troubleshooting complex network security and authentication issues.
Role type
Senior Premium Network Support Engineer (ClearPass & Wireless)
Builds
High availability and performance of HPE Aruba network security and management solutions
Domain
Enterprise Networking, Network Security, Wireless
Deliverable
client delivery
Required skills
RADIUS, TACACS+, LDAP, 802.1X, PKI, network monitoring, root cause analysis, software upgrades, technical documentation, customer escalations
Preferred skills
Python, Bash, automation tools, Cisco ISE, Palo Alto, CCNP
Technologies
HPE Aruba ClearPass, AirWave, Central On-Prem, ArubaOS 8, ArubaOS 10, Active Directory, SAML, OAuth
Responsibilities
Troubleshoot complex AAA, RADIUS, TACACS+, and 802.1X issues; Support network monitoring and performance tuning; Perform root cause analysis for recurring issues; Assist with software upgrades and migrations; Collaborate with engineering teams to identify bugs; Provide technical training and mentoring; Document troubleshooting procedures and best practices.
Seniority
Senior, hands-on IC with team leadership and mentoring
