Product Manager - Support Insights
Core
Drives the end-to-end product roadmap for Support Insights, an application serving the HPEN portfolio, delivering operational and financial progress against targets.
Role type
Product Manager
Builds
Support Insights application
Domain
Enterprise networking / IT Support
Deliverable
product features
Required skills
product roadmap development, cross-functional collaboration, analytics, business acumen, root cause analysis, product strategy execution
Preferred skills
MBA or advanced degree in computer science/engineering
Technologies
Enterprise networking
Responsibilities
Contribute to the development of the end-to-end operational roadmap for Support Insights; Collate data on customer requirements and target segments to bring innovative products to market; Collaborate with stakeholders on product strategy and lifecycle execution; Drive operational and financial progress against targets across the product value chain.
Seniority
Mid-level, independent contributor
